Our Products Orders
We provide worldwide shipping from ground to express:
Surface Mail via Thaipost is the most economical choice but takes much longer (6-12 Weeks)
SAL via Thai Post (3 – 5 Weeks)
Airmail via EMS (10 – 15 Days)
Express Shipping via EMS (4 Working Days)
Cancellation: Cancellation is possible 24 hours after purchase.
Permaflora strictly believes in producing quality products to all our customers.
All products have 7-day exchange and refund policy after the date which the shipment is received, and must follow criterias below:
- The product/s has/have defective qualities prior to delivery.
- The product/s received do not match the order.
**Customer will be responsible for the additional fee for returning the products.
For refund requests please contact us via email at firstname.lastname@example.org
Services Business Terms
When ordering bespoke arrangements, a 50% deposit is required.
Cancellation: In the case of cancellations Permaflora hold the rights to keep the some if not all of the 50% deposit.
Refunds: Bespoke arrangements cannot be refunded, however if there are any defects in the delivered products we offer